SpinVoyage Terms and Conditions

Welcome to SpinVoyage Casino. These Terms and Conditions govern your use of our website, spinvoyage.com, and all services offered by us, including our casino games, live casino, lotteries and sportsbook. By creating an account and using our platform, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, you must not use our services.

Who We Are

At SpinVoyage, we are operated by Clarity Castle s.r.l., a company established under the laws of Costa Rica, registered under company number 3-102-931758, with its registered address at 11501, San Jose, Montes de Oca, San Pedro, Los Yoses, Av. 8-10, St. 39, LY Center. Our casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202506048-FI2 (type b2b and b2c), valid from 30 June 2025 to 29 June 2027. We at SpinVoyage operate this licence responsibly and in full compliance with its conditions.

Eligibility and Account Registration

To register with Spin Voyage Casino, you must be of legal gambling age in your jurisdiction and capable of entering into a legally binding agreement. Our registration process takes only a couple of minutes and requires verification by phone or e-mail. We allow only one account per person, household address, e-mail, telephone number, payment account, IP address or shared computer. We may request a government-issued photo ID and proof of residence no older than three months as part of our know-your-customer (KYC) procedures.

We reserve the right to suspend or close any account found to be in breach of our one-account policy or these terms. Our SpinVoyage login system requires accurate and up-to-date personal information, and you are responsible for keeping your login credentials confidential.

Restricted Territories

Our promotions are not available to residents of a number of countries, including Belarus, France, Israel, Russia, Spain, Ukraine (Crimea, Donetsk and Luhansk regions), the United Kingdom, the United States, North Korea, Iran and Myanmar, among others. No-deposit offers, including free spins, are excluded for a substantially broader list of territories. We primarily serve players from Canada, and all amounts across our site, including the welcome package, are denominated in CAD. Certain bonuses, such as Install App, Email Confirmation and Phone Number Confirmation offers, are available only to players in Cyprus, Malta and Canada.

Deposits and Withdrawals

Our minimum deposit is C$25, while a deposit of C$50 is required to qualify for any part of our welcome package, and C$80 is required for weekly reload and free spin offers. We accept Visa, Mastercard, SEPA, Revolut, Wise, N26, Google Pay, Apple Pay, Neteller, Skrill, Paysafecard, Interac, MuchBetter, ecoPayz, bank wire and local transfers. Withdrawals may be processed via card payouts where supported, e-wallets or bank wire.

All withdrawals submitted to SpinVoyage are subject to an internal audit before processing. Withdrawal limits increase once your account is verified and rise further as you progress through our loyalty tiers, with raised limits available from Silver level upward. Cashout time is typically one to two business days, and faster payouts are offered as a benefit to players who reach our Spin Legend tier.

Our Welcome Package and Bonus Terms

New players joining Vegas Voyage... rather, joining Spin Voyage Casino, can claim our welcome package of 375% up to C$3,200 plus 370 free spins spread across the first four deposits, each requiring a minimum deposit of C$50. This offer must be activated from our Promotions menu before you make a deposit. Our package breaks down as follows:

First deposit: 100% up to C$800 plus 75 free spins, issued 25 per day, on Donny and Danny by Hacksaw Gaming
Second deposit: 100% up to C$800 plus 10 wager-free free spins and 60 additional free spins
Third deposit: 75% up to C$800 plus 75 free spins
Fourth deposit: 100% up to C$800 plus 150 free spins

Wagering requirements are 35x on bonus funds and on winnings from free spins, and bonuses expire after 7 days if wagering is not completed. The maximum bet permitted while wagering any bonus is C$7.50. New players also receive 3% cashback every Friday. We remind you that your deposit is locked together with any active bonus: requesting a withdrawal before wagering is complete will result in forfeiture of the bonus and any related winnings. Bonuses are automatically cancelled once the active bonus balance falls to C$0.10 or below, and the bonus balance is forfeited if your total balance falls to C$0.50 or below and you then make a further deposit.

Other Promotions

We run a full calendar of weekly reload offers, each requiring an C$80 deposit, wagered 35x within 3 days, with winnings capped at 5x the bonus amount. These include Grand Monday, Tuesday Power, Tuesday Happy Spins, Wednesday Boost, Wednesday Free Spins, Thursday Elite, Thursday Deluxe Spins, Friday Reload, Saturday Royal and Sunday Majestic. We also offer special provider-branded promotions such as Penguin Best Sellers, Croco Fresh Picks, Onlyplay Mega Mix and 777 Gold Pot, plus weekly casino and live casino cashback up to 25%, a birthday bonus up to C$5,000, and our Referrals programme and Bonus Map. Maximum winnings are capped at C$200 from bonus free spins, C$100 from no-deposit registration spins, and C$1,000 from free spins issued by a personal VIP manager.

Loyalty and VIP Programme

Our loyalty programme awards 1 point for every C$0.10 wagered on real money slot bets. Points never expire and your level is never reset. Live casino games, including Gates of Olympus 1000, earn no loyalty points. Our ladder spans 26 levels from Iron 1 through Bronze, Silver, Gold, Platinum, Ruby, Sapphire, Emerald, Diamond and finally Spin Legend, each offering increasing cashback percentages and level-up prizes, including cash rewards up to C$8,000 at the top tier. Enrolment in our VIP programme is automatic, and your status updates without any application required.

Responsible Use and Prohibited Conduct

We at SpinVoyage take bonus abuse seriously. The use of VPNs, collusion, software manipulation or exploitation of loopholes is strictly prohibited and may result in confiscation of bonus-related winnings, restriction of access, or permanent suspension of your account. We may also restrict bonus eligibility where your deposit-to-bonus ratio exceeds 50%. Bonus funds and free spins cannot be used on progressive jackpot slots such as Mega Moolah or Divine Fortune, and only real money rounds qualify for jackpot contributions.

Changes to These Terms

We may update these Terms and Conditions, including our General Bonus Terms, from time to time to reflect changes in our services, legal requirements or business practices. The English version of our Bonus Terms is definitive, even where a French localisation is provided. We recommend that you review this page periodically. Continued use of SpinVoyage Casino after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, our bonus policies, or your account, our support team is available 24/7 via live chat, or by e-mail at [email protected]. We offer support in both English and French to assist our Canadian players and beyond.